Returns & Refunds Policy
Returns & Refunds Policy
At Thecrownshoppe, your satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.
Return Window
- You may return any eligible item within 30 days of receiving your order.
Return Shipping Cost
- We offer Free Return Shipping on all eligible returns.
Eligibility for Returns
To qualify for a return:
- Items must be unused, unworn, and in their original packaging.
- Return requests must be initiated within 30 days of delivery.
How to Initiate a Return
- Contact our support team at
Tel: (516) 536-2712 Mail : support@thecrownshoppe.com
with your order number. - We will provide a prepaid return shipping label.
- Ship the item back to us using the label provided.
- Once we receive and inspect the returned item, we’ll process your refund.
Refund Process
- Approved refunds will be issued to your original payment method.
- Refunds are typically processed within 5-7 business days after we receive your return.
Non-Returnable Items
- Customized or personalized products (unless defective)
- Items marked as final sale
Need Help?
For questions about your return or refund, contact us at:
- Mail : support@thecrownshoppe.com
- Tel: (516) 536-2712
Note: We reserve the right to refuse returns that do not meet our policy conditions.